Shipping policy

Effective Date: July 6, 2026

Thank you for shopping with Luxequire.

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://luxequire.com.

Luxequire is operated by Sweet Home Center.

Shipping Destination

We currently ship within Canada only.

We proudly deliver to all Canadian provinces and territories except Nunavut (NU).

At this time, we are unable to accept orders with delivery addresses located in Nunavut.

Shipping Rates

Flat Rate Shipping: CAD $9.99
Free Shipping: Available on orders of CAD $99 or more (before applicable taxes), unless otherwise specified at checkout.

Additional shipping charges may apply for oversized products or certain remote delivery locations. When applicable, these charges will be displayed before your order is completed.

Order Processing

Orders are processed Monday through Friday, excluding statutory holidays.

Orders placed before the warehouse cut-off time (generally 2:00 PM local warehouse time) are typically processed and shipped the same business day.

Orders placed:

after the daily cut-off time;
on weekends; or
on statutory holidays,

will be processed on the next business day.

In most cases, warehouse processing, picking, and packing are completed within 24 business hours.

Warehouse Locations

To provide fast nationwide delivery, orders may ship from one or more of our Canadian distribution centres, including:

Laval, Québec
Mississauga, Ontario
Edmonton, Alberta

Your order will be shipped from the warehouse that allows the fastest delivery based on inventory availability.

Estimated Delivery Times

Estimated delivery times begin once your order has been shipped.

Destination	Estimated Delivery Time
Québec & Ontario	1–2 Business Days
Atlantic Provinces	2–3 Business Days
Manitoba, Saskatchewan & Alberta	3–4 Business Days
British Columbia	4–5 Business Days
Remote Areas & Canadian Territories (excluding Nunavut)	5–10 Business Days

Please note that delivery times are estimates only and are not guaranteed.

Unexpected weather conditions, carrier delays, holidays, or other circumstances beyond our control may extend delivery times.

Shipping Carriers

Depending on your location and the products ordered, we may use one or more of the following carriers:

Canada Post
Purolator
FedEx
UPS
GLS
Canpar

The carrier is selected automatically to provide the most efficient delivery service.

Order Tracking

As soon as your shipping label is created, your tracking number is automatically generated and linked to your order.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can also access your tracking number at any time from your order details page.

Please allow the carrier a short period of time to activate tracking information after pickup.

Partial Shipments

To reduce delivery times, orders containing multiple items may be shipped in separate packages and/or from different warehouses.

This means:

you may receive multiple tracking numbers;
packages may arrive on different days;
available items may arrive before backordered or warehouse-transferred items.

This allows us to deliver your products as quickly as possible.

Remote Areas

We proudly serve customers throughout Canada, except Nunavut.

Deliveries to remote communities and certain territories may:

require additional transit time;
be subject to carrier service limitations;
incur remote-area carrier surcharges.

When possible, any applicable surcharge will be shown before your order is finalized.

P.O. Box Deliveries

Delivery to P.O. Boxes is available only when Canada Post services the destination.

Private carriers such as FedEx, UPS, Purolator, GLS, and Canpar generally require a physical street address.

If you wish to receive your order at a P.O. Box, please ensure that Canada Post delivery is available.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information.

Luxequire is not responsible for delays, failed deliveries, returned shipments, or additional shipping costs resulting from incorrect or incomplete addresses.

If a shipment is returned because of an incorrect address, additional shipping charges may apply before the order can be re-shipped.