Frequently asked questions
Do you ship across Canada?
Yes. We ship to most provinces across Canada through our trusted Canadian distribution network. Please note that we currently do not ship to Nunavut.
How long does shipping take?
Orders are typically delivered within 3–8 business days across Canada after shipment. Delivery times may vary depending on your location, carrier conditions, weather, or other circumstances beyond our control. Nunavut is excluded from our shipping area.
How much does shipping cost?
We offer flat-rate shipping for $9.99 across Canada.
Enjoy FREE shipping on orders over $97 before taxes.
Are your products authentic?
Absolutely. Luxequire offers genuine products from trusted brands such as Sharp, Keurig, and Uncanny Brands, sourced through authorized Canadian distribution partners.
What is your return policy?
We offer a 30-day return policy on eligible items. If you're not completely satisfied with your purchase, simply contact our support team and we'll be happy to help.
Is my payment information secure?
Yes. Every transaction is protected using industry-standard SSL encryption and secure payment processing, so you can shop with confidence.
Can I track my order?
Yes. As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.
How can I contact Luxequire?
Our customer support team is here to help. Simply visit our Contact page or email us anytime, and we'll respond as quickly as possible.